Account Settings

In the Account Settings, users can view basic account information and adjust various Ragic App settings, such as language, appearance, account security, and field display preferences. The sections below explain each setting:

General

・Language

Change the display language of the app. Currently supported languages: Traditional Chinese, Simplified Chinese, English, Spanish, French, and Japanese.

・Send crash reports

When first using the app, you'll be asked whether to allow sending crash reports. It is recommended to enable this option to help us improve the app experience.

・Default external map application

When tapping an address field in a form to open navigation, you can choose which map app to use (e.g., Apple Maps, Google Maps, or Baidu Maps).

・Clear cache image

The app caches images to improve loading speed. To free up device storage, you can tap this option to clear the saved image cache.

Appearance

To adjust the app’s visual theme, the following options are available:

・Light mode

・Dark mode

・High contrast mode (select Original or Seamless)

Security

・App Lock

Enable this to require a password or biometric authentication (fingerprint or Face ID) every time the app is opened, enhancing data privacy.

・TOTP（Time-Based One-Time Password）

When enabled, the app will generate a time-based one-time password every 30 seconds. This is mainly used for two-factor authentication (2FA) on the web version, allowing secure login using a dynamic password from the app.

Form Settings

Customize field behaviors in forms. Below are some commonly used options:

1. Signature fields

If the signature field doesn't function as expected, try switching to the legacy interface here to see if the issue is resolved.

2. Selection fields (Quick select field editor)

By default, after selecting an option, you need to tap "Confirm" to return to the form. Enable this setting to return to the form immediately after selecting an option.

3. Select from other Sheet fields

Under the Drop-down menu suggestions setting, this affects how suggestions appear in linked fields:

・Unchecked: Only values that start with the input will be suggested.

・Checked: Suggestions will include values that contain the input.

About Ragic

Displays the current version of the Ragic App. When reporting an issue to customer support, it's helpful to include this version info for quicker troubleshooting.

To contact support:

・On the web version, click Need Help > Support Ticket in the upper-right corner.

・Or in the app, tap Contact Us > support@ragic.com to send an email.