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Would you be open to having survey distribution, collection, and reporting centralized?
Which clients receive a survey and when are they given? (i.e., how do you know when to give a client a survey)
Is the survey particular to a specific treatment program?
Who distributes the surveys?
How are the surveys distributed?
Are they paper surveys?
Did you create the questions, or are you using an established survey/tool?
Are you happy with the survey being used currently?
Where is the information entered?
Who enters the information?
How is the information used once it's collected?
What would you like to do with the free-text comments? (e.g., would you like to know about negative ones for follow up, post positive ones to the facebook page, etc.)
As we build a new system, what would you like to be included on?
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