Knowledge Base
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Custom Review E-mail

You can customize the subject and the content of your e-mail notification by clicking on Custom Review Email link under Invite user to review this record.

In the pop-up window, you can design the e-mail template using HTML formatting and use the following parameters:

Parameters for custom review e-mail

Variable Description
{{AP_NAME}} Name of your Ragic account
{{SHEET_NAME}} Sheet name
{{TITLE_FIELD}} Name of the title field
{{TITLE_VALUE}} Field value of the title field
{{USER_NAME}} Name of sender
{{USER_EMAIL}} Email address of sender
{{RECORD_ID}} Record ID. For details, click here.
{{RECORD_LINK}} Record URL
{{RECORD_SUMMARY}} Summary of the record
{{FIELD ID}} Value of a specific field. For example, if you would like to display the value of the “Customer Name” field, and the field ID of that field is 1001001, you can set the parameter as {{1001001}}.
{{FIELD NAME}} Value of a specific field. For example, if you would like to display the value of the “Customer Name” field, you can set the parameter as {{Customer Name}}.
{{USERNAME_FIELD ID}} User name of the "Select User" field. The variable does not support subtable fields.
{{USERNAME_FIELD NAME}} User name of the "Select User" field. The variable does not support subtable fields.
{{GROUPUSERS_FIELD ID}} E-mail list of the "Select Group" field. The variable does not support subtable fields.
{{GROUPUSERS_FIELD NAME}} E-mail list of the "Select Group" field. The variable does not support subtable fields.

Note: if there are duplicated field names on the sheet, please use {{FIELD ID}} to retrieve the field value instead.

You can click on which will show you a demo on how the custom e-mail looks like. If you decide to use our standard template instead, click on will discard all the changes you've made.

Furthermore, you may also attach URL, Excel, PDF, or mail merge file of the record; or other attachments. When you attach the URL of the record, please make sure you have granted the access right of the sheet to the recipients. Otherwise, they'll have a blank page when they access the database through the entry URL.

Once the editing completed, remember to save before you exit the pop-up window.

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