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Sheet 1

Themes: Simple | Spreadsheet

Ragic Applications

Ragic Builder Functions

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Installed Applications

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Ragic Support

W,3=-16&2=82&1=21&4=-7,5=98
A,MANAGER=6&EVERYONE=1&USER=3,1,3
D,1,1,1000001,Support Id,ag={0`number`00000}&ro=1
D,1,2,1000002,Subject,cs=3
D,1,3,1000003,Problem URL,cs=3
L,1,4,1000004,Category,
D,1,5,1000005,Description,cs=5
L,1,8,1000006,Severity,dv=3
L,4,8,1000007,Browser,
L,1,9,1000008,Status,ro=1&dv=Open
D,4,9,1000009,Browser Version,
L,1,10,1000025,Sub Status,ro=1&dv=New
L,4,10,1000011,OS,
L,1,11,1000026,Assigned to,ro=1&s=4
D,4,11,1000012,OS Version,
D,4,12,1000013,Ragic Version,dv=V3.1.7
D,1,15,1000014,Email,dv=$USERID
D,4,15,1000015,Submit Date,dv=$DATE
D,1,16,1000016,Phone,
D,4,16,1000017,Resolve Date,
D,1,17,1000018,Mobile,
D,4,17,1000019,Close Date,
D,1,18,1000020,Best time to contact,
D,1,20,1000021,Update Number,dv=$SEQ
D,2,20,1000022,Update Date,
D,3,20,1000023,Update By,
L,4,20,1000024,Update Type,
F,2,7,,(1 being most urgent),

S,1000004,,0|Sales Inquiry,1|Mini Database Design,2|Mini Database Usage,3|Ragic Account,4|Payment Issue,5|External API,6|Data Importer,7|General Question
S,1000006,,0|1,1|2,2|3,3|4,4|5
S,1000007,,0|IE,1|Firefox,2|Safari,3|Chrome,4|Opera,5|Other
S,1000008,,0|Open,1|Closed
S,1000025,,0|New,1|Support Working,2|RD Working,3|Customer Working,4|Customer Reviewing,5|Resolved with solution,6|Resolved with workaround,7|Customer Abandoned,8|No Fault Found,9|Enhancement Request,10|Duplicate,11|Not Entitled,12|Defect Pending
S,1000011,,0|Windows,1|Linux,2|Mac,3|Other
S,1000026,,0|Support 1
S,1000024,
D,2,1,1000001,-100,-1,-1,ag={0`number`00000}&ro=1,
D,2,2,1000002,-101,1000001,-100,cs=3,
D,2,3,1000003,-102,1000001,-100,cs=3,
L,2,4,1000004,-103,1000001,-100,,
D,2,5,1000005,-104,1000001,-100,cs=5,
L,2,8,1000006,-105,1000001,-100,dv=3,
L,5,8,1000007,-106,1000001,-100,,
L,2,9,1000008,-107,1000001,-100,ro=1&dv=Open,
D,5,9,1000009,-108,1000001,-100,,
L,2,10,1000025,-109,1000001,-100,ro=1&dv=New,
L,5,10,1000011,-110,1000001,-100,,
L,2,11,1000026,-111,1000001,-100,ro=1&s=4,
D,5,11,1000012,-112,1000001,-100,,
D,5,12,1000013,-113,1000001,-100,dv=V3.1.7,
D,2,15,1000014,-114,1000001,-100,dv=$USERID,
D,5,15,1000015,-115,1000001,-100,dv=$DATE,
D,2,16,1000016,-116,1000001,-100,,
D,5,16,1000017,-117,1000001,-100,,
D,2,17,1000018,-118,1000001,-100,,
D,5,17,1000019,-119,1000001,-100,,
D,2,18,1000020,-120,1000001,-100,,
D,1,21,1000021,-121,1000001,-100,dv=$SEQ,
D,2,21,1000022,-122,1000021,-121,,
D,3,21,1000023,-123,1000021,-121,,
L,4,21,1000024,-124,1000021,-121,,
D,1,22,1000021,-125,1000001,-100,dv=$SEQ,
D,2,22,1000022,-126,1000021,-125,,
D,3,22,1000023,-127,1000021,-125,,
L,4,22,1000024,-128,1000021,-125,,
D,1,23,1000021,-129,1000001,-100,dv=$SEQ,
D,2,23,1000022,-130,1000021,-129,,
D,3,23,1000023,-131,1000021,-129,,
L,4,23,1000024,-132,1000021,-129,,
A,W,F,F,

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