The Ragic Enterprise Suite can serve as a basis of your enterprise applications. It contains highly integrated functions for your sales, marketing, support, RD, HR and IT departments.
Everything in the Ragic Enterprise Suite can be easily customized: You can add and remove anything from fields to a whole set of fields, from changing the linking relationship between fields to creating completely new forms leveraging existing db data. And all of this can be achieved through our simple but powerful online spreadsheet interface without any coding skill like SQL or any programming languages.
Sales Force Management
Ragic Sales Force Management provides you with a complete 360° view of your customer. You can keep track of everything from contact person, sales opportunity, to open support cases and the root causes that your RD is trying to resolve.
When your sales person leaves your door, he will have complete updated information on every aspect of the customer.
Marketing Management System
Still wondering which type of marketing campaign or agency has the best ROI for you? Let the database remove all the guesswork.
Integrated with the sales force management system, we can track the resulting value of each lead generated from each marketing campaign. Analysing the ROI of each type of campaign, each agency, or each marketing manager.
Customer Support System
Simple and easy to use support ticket system for agents or end users to submit and manage support tickets, support activities, and common solutions.
Integrated with our sales and R&D system, sales and R&D can get up-to-date feedback on the issue and suggestions to company products.
R&D Support System
Ragic R&D support system makes it simple to track your projects. No matter how special your R&D process is, you can always use our spreadsheet interface to completely customize the content of an issue.
Our built-in commenting and e-mail notification system makes it easy for engineers to communicate and cooperate.
Human Resource Management
Ragic Human Resource Management provides a simple foundation for all employee data in our Ragic Enterprise Suite.
We currently provides a simple function of detailed employee data tracking and absence application, and we will be adding more functions according to our user needs in the near future.
IT Service Management
Ragic IT Service Management focus on two important aspect of IT service management: Service Desk, to report, respond, and resolve to all the incidents and problems. And Asset Management to keep track of all your server hardware, software licenses, and configurations.
